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Roller Palace

Policies & Rink Guidelines

Roller Palace guidelines are here to keep everyone safe and to make sure every session is fun, smooth, and welcoming for all skaters.

Please help us keep the vibe right by being a great skate citizen.

Rink Etiquette

  • Skaters move in the same direction at all times

  • Slower skaters stay toward the inside lane; faster skaters use the outer lane of the main rink

  • The centre area is reserved for dancing, footwork, and tricks

  • Stay aware of those around you—check over your shoulder before crossing lanes

  • Signal when crossing by extending your hand

  • Avoid cutting off other skaters

  • If you fall, fall small—do not grab other skaters

  • No texting while skating

  • The beginner skate zone is reserved for beginner skaters only

Keep the Skate Floor Clear

  • No shoes allowed on the skate floor

  • No food or drinks on the skate floor

Skate Equipment Check

  • Please ensure your wheels are clean before skating

  • Check that brakes, toe stops, or jam plugs are secure and in good condition

  • Make sure all nuts and bolts are properly tightened

  • Roller Palace staff or NERD Roller Skates staff can assist with skate adjustments

  • Any skate setup that may damage the floor or is deemed unsafe may not be permitted on the rink

Skate Patrol & Safety

Our Skate Patrol is here to support a safe skating environment. If they ask you to adjust your behaviour or stop an activity, it’s always in the interest of safety for everyone on the floor.

Conduct & Venue Policies

  • No alcohol or vaping permitted on site

  • Anyone found vaping or appearing intoxicated will be asked to leave

  • Abusive, aggressive, or disrespectful behaviour toward staff, volunteers, or other skaters will result in removal from the venue

  • All admissions are final; no refunds

Our Community

Roller Palace is built on a shared love of skating. We proudly welcome skaters of all races, ethnicities, sexual orientations, and gender identities. Respect, inclusivity, and community are at the heart of everything we do.